State Farm® Insurance Agent Mark Hancock
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kethanne Acey
June 3, 2026
"Jonny saved me a lot of money! Thank you Jonny!"
"Thank you, Kethanne! I'm glad Jonny was able to help you save money. We appreciate your feedback and are here if you need anything else!"
jesus arreaga
June 1, 2026
"Johnny and Marco Hancock were amazing to work with. They helped me find renter’s insurance that fit my needs and budget as a student. They took the time to explain my options, answered all my questions, and worked hard to find the best coverage at the lowest cost possible. Their customer service and attention to detail were excellent. I highly recommend them to anyone looking for insurance and great customer support!"
"Thank you, Jesus! I'm really happy to hear that Johnny and I were able to assist you in finding the right renter's insurance. It's great to know we provided excellent service and attention to detail. We appreciate your recommendation and are here if you need anything else!"
Seth Tucker
May 29, 2026
"Jonny did a great job helping me get my policy active"
"Seth, thank you for taking the time to leave us a review! I'm glad Jonny was able to assist you in getting your policy active. We appreciate your feedback and support. Don't hesitate to reach out if you need anything!"
Jill Ratcliff
May 28, 2026
"Jonny was very helpful in answering my questions and reviewing my options. He explained everything clearly and was patient with me."
"Thank you for taking the time to leave us a review, Jill! I'm happy to hear that Jonny was able to assist you with your questions and provide clear explanations. We always aim to make sure our customers feel informed and comfortable with their options. Feel free to reach out if you need anything else!"
Parker Clifton
May 26, 2026
"Jonny helped us out and it was zero hassle. Highly recommend!"
"Hey Parker, thank you for taking the time to leave us a review! I'm happy to hear that Jonny made things easy for you. We always aim to provide hassle-free service. We appreciate your support!"
Tami Peters
May 22, 2026
"Great to work with! Tessa is especially knowledgeable and helpful. I would 100% recommend working with her!"
"Thank you, Tami! I'm happy to hear that Tessa was able to provide you with knowledgeable and helpful service. We appreciate your recommendation and are glad to have you as part of our office family. Let us know if we can help with anything else!"
Caleb Woolley
May 5, 2026
"We worked with Jonny and he was super knowledgeable and helpful. He gave us his personal recommendations and advice and explained everything really well. He ended up saving us a ton of money, we got a much better quote than anybody else."
"Thank you, Caleb! I'm happy to hear that Jonny was able to provide you with valuable advice and help you save money. Our team is dedicated to offering the best service possible, and it's great to know you received a quote that met your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
Savage Industries Inc
May 4, 2026
"This office is Awesome!! The staff are very friendly and helpful. Definitely a place to get all your insurance needs fulfilled. Tessa is extremely patient and so helpful, especially dealing with Mentally Disabled Adults. Thanks guys for everything you do in Rexburg!!!!"
"Thank you, Savage Industries Inc! I'm so happy to hear that you had a positive experience with our office. It's wonderful to know that Tessa and the team were able to assist you effectively, especially with such care and patience. We appreciate your support and are always here to help with any insurance needs in Rexburg. Let us know if there's anything else we can do for you!"
Aaron Silver
May 2, 2026
"Jonny was nice, chill and he set up my account and also was able to add on a renters thing I thing I needed for half the price of the other insurance company I got a quote from. No brainer- best insurance to use in all of Rexburg(specifically this location)"
"Thank you, Aaron! I'm happy to hear that Jonny was able to assist you with setting up your account and adding the coverage you needed. It's great to know you found our service valuable and affordable. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Nic steers
April 28, 2026
"Dare I say one of the best. Easy to work with and get the coverage I need. He is knowledgeable so conversations are quick. Whole prosses took less then a half hour. Definitely would recommend his services."
Nicole Blanco
April 16, 2026
"Service was smooth, easy and convenient. Office was quiet and welcoming. Recommended 🙂"
Hyrum Garmon
April 16, 2026
"Punctual and knowledgeable team"
Tracy Smith
April 13, 2026
"Very professional and helpful."
Alexandre Lima
April 8, 2026
"Great! They’re awesome! Yuliza is the best!"
Phillip Viazzo
March 31, 2026
"Very good and easy to work with👍"
Emma Baczuk
March 31, 2026
"Jonny is so helpful and genuine. He helps me get the best prices while making sure I get the coverage I need. Highly recommend!!"
Brandon Jacobson
March 31, 2026
"Yuliza was very helpful when I needed to change my truck insurance. She was polite and responsive and knew how to help me all through text as I was working. Great service!"
Alejandro Vasquez
March 30, 2026
"Im.so happy with the customer service.. there so.kind of people specifically with my agent Yuliza she so helpful and kind"
Brandon Jeppsen
March 27, 2026
"I’ve had a great experience working with Mark’s office to help me get my insurance needs met. Mattie did an amazing job answering my questions and help me see opportunities that I’ve missed in my various insurance plans. I would highly recommend getting your insurance through Mark Hancock."
Noah Foushee
March 27, 2026
"Mr. Hancock and his team were very professional, personable, quick and efficient. I know these are buzzwords, but when I called it felt like I was calling my buddy down the street to help me out. I'm not sure how a claim would go through them as I never had to, but I would feel confident in their advocacy for my claim through the system."
Amy Braach Hart
March 26, 2026
"Always great service!"
Sabrina Stowell
March 26, 2026
"Been with them for 3 years. Yuliza is WONDERFUL. They are so easy to contact, and they are very patient with me when I have a million questions. I got paid fairly when my car was totaled. I am very happy with this office. Personalized service. Thank you, Mark Hancock and team!"
Nillson Guerrero
March 24, 2026
"Esta oficina es la mejor atención son muy amables. 🫂"
bailey roundy
March 21, 2026
"Jonny has truly illuminated the importance of insurance for me. As a college student, I appreciate that he secured the best rates, tailored to my budget and needs. His friendly and understanding approach over the phone, combined with his ability to connect on a personal level, made the entire process a pleasure. Thanks for being the best!"
Sam Lazenby
March 20, 2026
"Best experience. Thank you Jonny"